Ms. C, aged 65, was born and raised in a large family in Baltimore City. Her parents,  seven siblings and her children still live nearby. Almost 20 years ago, her brother and father chipped in to help her purchase her first home. She loves her home and could not imagine living anywhere else.  It's walking distance to the job she held for 32 years at a local grocery store before retirement. 

     Last year, she started to notice some deficiencies in the home that were affecting her quality of life and ability to live in the home as she aged. Ms. C began to feel drafts of air from the skylight on the second floor. In the back of the home,  the basement backdoor was damaged which created a security risk. The backyard rails were not secured enough to walk down the basement steps safely.  The home also did not have central air and heat. Electrical wires were damaged and left exposed after a handyman job went wrong. 

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